Customer Meet 2026: A Grand Success
Hyatt Regency, Manesar | 15 May 2026
We extend our heartfelt gratitude to all our customers, partners, industry leaders, and associates who joined us for Customer Meet 2026 and made the event truly memorable.
Hosted at Hyatt Regency, Manesar, the event brought together 150+ partners from across the automotive, fastener, and industrial ecosystem for an evening dedicated to collaboration, innovation, and future-focused discussions around the evolving world of surface finishing and zinc flake coating technologies.
The overwhelming participation, insightful conversations, and positive feedback reaffirmed the trust and relationships we continue to build together as an industry.
An Evening of Insightful Conversations & Shared Vision
Customer Meet 2026 was thoughtfully designed to create meaningful engagement between customers, leadership teams, technology experts, and industry professionals.
The evening began with a traditional Deep Prajwalan ceremony and cultural opening, setting the tone for a gathering centered on partnership, trust, and progress.
We were privileged to welcome our esteemed Chief Guest:
Mr. Vipin Garg
Executive Officer – Quality Assurance, Maruti Suzuki India Limited
His keynote address provided valuable insights into the future of automotive quality systems, supplier excellence, and the growing need for reliability and process consistency within the manufacturing ecosystem.
We were also honored by the presence of:
Mr. Kenshiro Shuto
President – NOF Metal Coatings, Asia Pacific, Japan
who shared his global perspective on emerging coating technologies, industry trends, and the future of zinc flake coating solutions in the automotive and industrial sectors.
Showcasing the Future of Coatings & Manufacturing at Customer Meet 2026
One of the key highlights of Customer Meet 2026 was the strategic management presentation focused on Aum Dacro Coatings’ long-term vision for sustainable growth and digital transformation.
The presentation revolved around the company’s “7 Pillars” framework covering:
- Digitisation
- Quality Excellence
- Environmental Responsibility
- Social Commitment
- Governance
- Brand Building
- Customer Service
The event also marked the successful launch of three major initiatives aimed at improving operational transparency and customer experience:
- Customer Order Tracking Portal – Phase 2
- Chemical Module – Phase 2
- Delivery Assurance Program
These initiatives reflect Aum Dacro Coatings’ continued investment in technology, customer-centric systems, and operational excellence.
Agentic AI Live Demonstrations
A major attraction during the event was the live showcase of Agentic AI applications developed to support smart manufacturing and intelligent operations.
The demonstrations highlighted how AI-powered systems can improve:
- Production visibility
- Real-time reporting
- Quality monitoring
- Operational efficiency
- Customer communication
- Faster decision-making
The live demonstrations generated tremendous interest and opened exciting conversations around the future of AI-driven manufacturing within the coatings and fastener industry.
Meaningful Discussions That Inspired Collaboration
The panel discussion session brought together leaders and experts from across the industry to discuss the future challenges and opportunities in manufacturing, coating technologies, supply-chain reliability, and customer expectations.
What made Customer Meet 2026 truly special was not only the presentations and launches, but the meaningful conversations, exchange of ideas, and collaborative spirit shared throughout the evening.
The event achieved an excellent response from participants:
4.68/5 Overall Experience Rating
97% participants expressed interest in attending CM2027
94% participants left with a stronger understanding of Aum Dacro Coatings’ vision and capabilities
Thank You for Your Trust & Partnership: Customer Meet 2026
At Aum Dacro Coatings, we strongly believe that lasting success is built through strong partnerships, transparency, continuous innovation, and shared growth.
Customer Meet 2026 was not just an event — it was a reflection of the trust our customers and partners place in us every day.
We sincerely thank every guest, customer, speaker, partner, and team member who contributed to the success of this memorable evening.
Together, we look forward to shaping the future of coatings through collaboration, technology, and transformative ideas.
Customer Meet 2026 at a Glance
| Event Detail | Information |
| Event Name | Customer Meet 2026 |
| Host | AUM DACRO Coatings |
| Date | 15 May 2026 |
| Venue | Hyatt Regency, Manesar |
| Participants | 150+ Industry Partners |
| Chief Guest | Mr. Vipin Garg |
| Designation | Executive Officer – Quality Assurance, Maruti Suzuki India Limited |
| International Speaker | Mr. Kenshiro Shuto |
| Designation | President, NOF Metal Coatings Asia Pacific, Japan |
| Theme | The Future of Coatings Through Insightful Conversations, Shared Expertise, and Transformative Ideas |
| Event Duration | 3 Hours 45 Minutes |
Customer Meet 2026 Key Highlights
| Highlight | Outcome |
| Industry Participation | 150+ customers and partners attended |
| Overall Experience Rating | 4.68/5 |
| Return Intent for CM2027 | 97% |
| Stronger Understanding of AUM DACRO | 94% |
| Strategic Initiatives Launched | 3 |
| AI Demonstrations Conducted | Live Agentic AI Showcase |
| Leadership Presentations | 2 Keynote Addresses |
| Networking Session | Industry-wide collaboration and discussions |
AUM DACRO’s 7 Pillars of Growth
| Pillar | Focus Area |
| Digitisation | Technology-driven operations |
| Quality | Continuous improvement and reliability |
| Environment | Sustainable manufacturing practices |
| Social | People and community development |
| Governance | Responsible business management |
| Brand Building | Strengthening market presence |
| Service | Customer-centric excellence |
New Initiatives Launched During Customer Meet 2026
| Initiative | Purpose |
| Customer Order Tracking Portal – Phase 2 | Enhanced real-time order visibility |
| Chemical Module – Phase 2 | Improved process monitoring and control |
| Delivery Assurance Program | Increased delivery reliability and transparency |
What Participants Experienced
| Area | Focus |
| Industry Insights | Future trends in coatings and manufacturing |
| Quality Excellence | Best practices for long-term reliability |
| Digital Transformation | Smart systems and operational visibility |
| Agentic AI | Real-world applications in manufacturing |
| Customer Collaboration | Stronger partnerships and shared growth |
| Innovation | New tools, systems, and process improvements |
See You at CM2027!
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